1. Getting Started

Creating an Account

Accounts are created and managed by the admin.

Logging In

• Download Konvoxa from the App Store
• Open the app and sign in using credentials provided by admin
• Each account works on only one device for security

2. Using Konvoxa

Starting a Voice Meeting

• Tap Start Meeting on the home screen
• All participants join via voice only

Joining a Voice Meeting

• Tap Join Meeting
• Ensure microphone permissions are enabled

Ending a Meeting

• Tap End Meeting to leave
• Recordings are saved per privacy settings

3. Account & Device Management

• One device per account for security
• To change devices, contact your admin

4. Privacy & Security

• Voice meetings are recorded to improve service quality
• Device IDs are used only for authentication
• No advertising or tracking usage
• All data is stored securely

5. Troubleshooting

Audio Issues

• Enable microphone permission
• Check volume and speaker
• Restart the app

Login Issues

• Use correct credentials
• Log out from other device if already logged in
• Reset password if required

App Crashes or Freezes

• Restart your device
• Update Konvoxa to latest version
• Contact support if issue continues